Online Order Packing and Fulfilment Assistant

at Howard Vineyard
Location Adelaide, Australia
Date Posted January 8, 2022
Category Other
Job Type Part-time
Send Resume at cloversociety@howardvineyard.com
Salary $25 - $34.99 per hour

Description

Online Order Packing and Fulfilment Assistant Howard Vineyard location Adelaide Hills and Barossa. $25 - $34.99 per hour.

Howard Vineyard is a premium Cellar Door, Restaurant and Functions venue located in the Adelaide Hills. We are currently seeking an energetic, customer centric and detail-oriented person to join our growing business and manage the fulfilment of our online orders. We are looking for someone Monday – Thursday for roughly 20 hours a week (opportunity for more hours for the right candidate).

This role exists to ensure Howard Vineyard delivers the highest level of customer service to our club members and online customers. You will lead the dispatch and fulfilment of all online orders from our wine store, and exceed the expectations of every customer who orders from us.

This roles involves process the full lifecycle of online order dispatch, including printing orders, coordinating shipping and packing all orders daily. Meeting all associated KPI's around packing presentation, efficiency and accuracy. Working collaboratively with the Club Manager and General Manager to ensure stock management.

An active role lifting boxes, forklift driving and admin duties. Working autonomously while maintaining a clean work environment and upholding safety standards. Pre-planning for upcoming sales campaigns. Coordination with shipping company along with tracking order issues. With our goal to be one of Australia’s top wine clubs, this is a role with real opportunities for growth and development for the right candidate. You will be exposed to all operational aspects of our online store and will have an abundance of opportunity to learn and grow.

To be considered for this role you previous experience in a similar position is a plus, Strong attention to detail, Good communication skills, Independent working skills as well as being a team player, Punctuality, reliability and trustworthiness.