Online Customer Service Representative

at Elle Belle Recruitment
Published December 16, 2020
Location Melbourne, Australia
Category Customer Service  
Job Type Full-time  

Description

Online Customer Service Representative Elle Belle Recruitment location Melbourne.

The company this dynamic and fast paced online business are proud to boast as being experts in their industry. They have continued to achieve success based on their exceptional service and knowledge of the best and finest products available.

The role due to recent changes they are currently seeking a committed, hardworking and team focused candidate to join their Online Customer Service team. This will be a busy role and you will be required to possess excellent time management, communication, and problem-solving skills. This position is available for immediate start.

The duties respond to all email and phone enquiries from stores and customers. Manage customer deliveries and movements. Process customer warranty claims. Assist in administrative duties. Update and maintain spreadsheets and databases. Other tasks as required.

The culture supportive and team focused environment. Recognised and rewarded for your efforts.

The Required Skills & experience previous experience within in a similar role - preferably in the retail sector. Strong proven customer service experience. Ability to work well under pressure and handle multiple tasks. Strong attention to detail and time management. Work well as part of a team.