Office or Site Manager CS Cleaning Services Limited location Auckland. $55,000 – $65,000 per year.

We are looking for a full-time Office/Site Manager to join out team. We are based in Flat Bush, Auckland, travel will be required throughout the Auckland region on a regular basis to meet clients onsite.

This role requires an advanced set of both Office, Accounts, HR and Leadership skills. Someone who has vast experience in dealing with staff, customers, clients on day-to-day basis. Ability to take responsibility and have a fantastic attention to detail, delivering your best, work within deadline and multitasker.

Curiosity, initiative to question, identify and implement improvement and actively seek out opportunities. A People person, someone who can work under pressure, handle complaints positively, prioritize “urgent” work, while maintaining excellent standard of service.

This is a full-time position, working 40 hours per week – from time to time you may be required to work extra hours mostly during weekends, so flexibility will be advantageous. Salary range is between $55,000 & $65,000 per annum. Overtime – for hours worked in excess of 40 per week, will be paid at an hourly rate relative to the annual salary. A vehicle will be provided for travel to client premises.

Responsibilities first point of contact to employees, clients, customers, suppliers. Organise and control functions and resources of Offices supplies. Ensuring excellent, quality customer service. Communicating, maintaining, and developing client and supplier relationships- customer retention management. Dealing with client/employee complaints/issues in a timely and professional manner.

Development and maintenance of office systems and databases. Management reporting, stock control and purchasing management. Manage entire Accounts Receivable, Payable and Payroll-collating information from timesheets/spreadsheets for processing payroll and payments. Debt collection management.

Preparing/updating/maintaining- sales contracts, amendments to contract, order forms, customer files. Record keeping of all employee training/evaluation and employee related documents for future reference. Maintaining proper filing system of all required business documents. Manage staff meetings- record meeting discussion and implement changes.

Maintain staff by recruiting, selecting, orienting, and training existing and new staff, assigning work, and monitoring their work performance, team building. Providing leadership, motivation, direction, and support to the team. Liaising with professionals to co-ordinate office business and to facilitate resolution of problems.

Ensuring work complies with relevant government legislations policies and procedures. Occupational health & safety procedures. Ensuring all employees follow COVID-19 protocol. Available to work some weekends to inspect sites and train staff on site. Available on call after hours for any urgent issues- mostly with security or alarm companies.

Experience proficiency in MS Word, Excel, PowerPoint- particularly ability to generate/create professional reports with history of picking up new applications. Expertise in Accounts Payable, Receivable, Payroll is essential.

Expertise with Accounting software “CLEAR” is essential. Knowledge of other accounting processes is essential. Knowledge/understanding of safe chemical usage. Product of operation of hospitality industry machines Have proven experience in successfully leading and managing a large team.