Office Administrator or Receptionist IVE Tele-fundraising location Brisbane.

Job summary Conveniently located in Fortitude Valley close to public transport, we are a dynamic yet modern outbound call centre. We work with some of Australia’s and New Zealand’s most recognisable charities such as Greenpeace Australia, Cancer Council and CanTeen to raise awareness about their work and to seek funding for their beneficiaries.

About IVE (Formerly Pareto Phone) IVE is Australia’s leading holistic marketing company. With an unmatched breadth and depth of offering, we guide our clients from idea to execution. Our landscape is constantly shifting and evolving. As marketing natives, so are we. We are forever seeking new ways to navigate the marketing maze and connect our clients with customers. Wherever, whenever. Specialising in creative, data-driven communications, integrated marketing, production and distribution, we bring together the capabilities, specialists and technology needed to make customer connection seamless.

Beyond all our offerings and capabilities, it’s our people who make IVE what it is today. The commitment, talent and stability of our 1,900 staff remain at the core of our capacity to consistently deliver for our clients. As part of our IVE Care program, we invest significantly into employee wellbeing, diversity & inclusion, and workplace health & safety. This has helped us to remain the employer of choice across all sectors that we operate in and attract the best talent.

The role the ideal candidate will be able to juggle the challenge of ensuring that our facility suppliers are delivering great service, keep our 90-seat call centre functioning effectively while providing administration support throughout the business. Liaising extensively with internal and external stakeholders, this position offers a busy and fast paced role.

Reporting to the Human Resources & Business Services Manager, your responsibilities will include managing the daily running of the office. Open and sort mail and distribute to addressee. Assist with Data Entry. Maintaining the Canteen gift line. Greeting and signing visitors into the building. Events management support. Facilities management – Ensure all facilities and equipment are in working order.

General reception/administration tasks. Travel Booking Management for all travelers in the business. Managing the Mail and SMS Fulfilment process. Managing the Variable Dial Display process which involves strict adherence and attention to detail. Stationary – ordering of office supplies and consumables and ensuring stationary shelf is stocked up daily.

Building Security processes and all system maintenance. Key contacts for accounts in and out of Brisbane office. Kitchen duties – Ensuring consumables are stocked up. Managing the Canteen banking process - Data Entry. Call Centre Reporting. Other general Administration tasks. This high traffic environment requires an attentive and personable individual who can communicate on a variety of levels with multiple internal and external stakeholders.

To be successful in this role you will need to have at least 1 year experience of facilities management and administration experience, ideally gained in a similar sized office environment. You will be highly motivated, an excellent organizer, have strong attention to detail. You will also be comfortable with challenging and changing existing practices to drive improvement. You will need to be able to prioritise your work and take responsibility for working discretely with sensitive information when supporting the Senior Management Team.

This is a challenging role and one that offers great variety, the opportunity for personal development and the chance to be at the heart of a growing organisation that exists to help to make the world a better place.

Applicants can expect superior training and handover process. A passionate and dedicated team.