Office Administrator
Published | December 11, 2023 |
Location | Auckland, New Zealand |
Category | Admin and Clerical |
Job Type | Part-time |
Salary |
NZD 25 - 30 per hour |
Description
Office Administrator Parker Bridge location Auckland. NZD 25 - 30 per hour.
Our client is looking for a friendly, enthusiastic Office Administrator with exceptional customer relationship skills to join their diverse team based on the North Shore. The selected candidate will be responsible for coordinating the services provided by our client's engineers around New Zealand and ensuring an outstanding customer experience.
The role involves working directly with customers to organise the supply of products and services and providing administrative and logistical support to the business. The position is ideally suited to an independent, self-motivated person who enjoys a wide variety of daily tasks. This position is a part time role of between 20-30 hours per week.
Key responsibilities general office administration, including processing customer orders and booking freight collections. Coordinating the repair and maintenance of customer equipment in New Zealand, managing the schedules of our engineers, and liaising directly with customers.
Maintaining detailed and accurate records of the services carried out and ensuring the customer database is up to date. Providing customers with friendly, responsive support, including front-line troubleshooting. Supporting the CFO and Managing Director on projects as required.
Key skills/experience required customer and delivery-focused with a friendly and positive manner. Excellent interpersonal, written, and verbal communication skills. Strong organizational skills and attention to detail.
Experience with customer relationship management. Professional, intelligent, and hardworking. Experience in data entry, knowledge of administration and business support processes. Strong Excel skills, and experience with Xero is preferred. Enthusiastic and keen to learn.