Costco Casuarina -WA
Part time Position 24 hours per week
Rotating roster include weekend and starts from 5am or finishing as late as 11pm
Position Summary
Welcomes members and new members, answers questions, resolves problems, and explains various membership and
warehouse programs. Processes membership sign-ups and renewals. Provides prompt and courteous member service to all
members. Follows proper safety and security procedures and standards.
Job Duties/Essential Functions

Welcomes and communicates with members and potential members, in person, by phone, or by mail
Answers questions, resolves problems, and explains membership and warehouse
Reviews membership and warehouse programs to keep knowledge up to date
Processes new membership and membership maintenance according to proper departmental procedures for paperworkand the performance of duties
Keys membership information into computer, keeps logs and paperwork, obtains supervisor approvals when necessary
Collects membership fees as keyed to computer by cash, and debit/credit terminal Issues receipts
Provides and arranges for prompt and courteous member service
Answers phone, runs to the floor to check item availability, directs members to products, and service locations
Enlists assistance for member loading and shopping
Responds helpfully to member concerns, secures manager assistance as necessary
Assists at refund counter or with marketing as necessary
Cleans department, stocks forms, and cleans and supplies printers
Follows proper Membership and general safety and security procedures and standards
Assists in other departments of the warehouse as necessary
Provides prompt and courteous service to members, employees, and suppliers. Ability to operate vehicles, equipment or machinery
Computer, printer, phone, camera, card printer, calculator, credit/debit terminal, cash register, handheld scanner, radio,
Qualifications (Costco-specific or industry specific skills that candidates should possess):
Education/Training: High School Certificate or higher
Knowledge/Skills: Membership, cashier, customer service or comparable experience

Other Skills and Abilities: Customer service experience
Other specific requirements: 1. Customer service experience 2.Satisfactory Criminal Record Check
* If successful, you will be required to undertake role & department specific training within specified timeframes.