Medical Receptionist for Dermatology

at Clinic Inside Out Dermatology
Published June 2, 2024
Location Melbourne, Australia
Category Admin and Clerical  
Job Type Part-time  
$25 – $35 per hour


Medical Receptionist for Dermatology Clinic Inside Out Dermatology location Melbourne. $25 – $35 per hour.

The Practice Based in Preston, Inside Out Dermatology is a well established dermatology, laser and wellness practice, providing premium and holistic services to improve the health of skin.  An opportunity exists for a motivated individual with a friendly and warm deposition to greet patients as they arrive at the practice. With the growth of this practice, an experienced Medical Receptionist is required to join the team to provide administrative support to the practice.

This small and close-knit team enjoys professional working relationships focusing on delivering the highest quality service and professionalism to their patients. Experience in a specialist private practice setting will be considered favourably particularly if worked in a dermatology clinic prior.

Key Duties and Responsibilities include greeting patients and ensuring documentation is completed and scanned into the patient record. Answering telephone enquiries. Scheduling patient appointments. Confirming appointments - SMS and calling.

Patient accounts, billing and receipting. Mail management. Maintenance of the reception and waiting room area. Direct communication with the Dermatologist and other members of the clinic staff.  Available 830am to 530pm, 2 days a week (with an additional Saturday if required).

To be successful in this position you will have these attributes a friendly and professional manner and presentation. Outstanding customer service. Exceptional communication skills and phone manner. Reliable, hardworking & honest. Strong computer knowledge and skills. Knowledge of Medicare billing.

High level of proficiency in Xestro is desirable but not required as training will be provided. Proactive attitude, and an individual that takes initiative and works independently.  An ability to multi-task and prioritise under pressure. Strong attention to detail and accuracy is essential. Previous medical reception/administration experience is preferable.

Salary & benefits you will be rewarded and appreciated, working in a stimulating team environment, offering a competitive hourly rate, commensurate with experience, 2 days per week with an addiitonal saturday at times; days to be discussed.

Additionally, this role enjoys the support of the dermatologists who values the input and the contribution of the Medical Receptionist position to the success of the practice. This is a career opportunity and as the practice continues its growth trajectory, this position may also grow and expand.

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