Medical Receptionist

at Lotus People
Location Sydney, Australia
Date Posted May 28, 2022
Category Admin and Clerical
Job Type Part-time
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Medical Receptionist Lotus People location Sydney. $29.52 per hour plus super.

Start asap medical Receptionist role, working with a young and professional team on a vibrant university campus in Macquarie Park. 2 month temporary role with the view to go permanent. Full time role, $29.52 per hour + super.

About the company lotus People are delighted to be partnering with a purposeful clinic based in a highly regarded university in Macquarie Park, that are passionate about providing exceptional customer service and patient centred care. Being based in the university, their extensive health services are informed by groundbreaking research and education. This organisation is one of Australia's most comprehensive not-for-profit healthcare providers, who provide health services for common, complex and rare medical conditions.

About the role we are seeking a wonderful medical receptionist who can provide exceptional reception duties and customer service to a professional and fast-paced team. The clinic is open from 7:30am – 5:00pm Monday to Friday and stable full-time hours are offered, with no weekend work required! Starting initially as a 2 month contract, this role will transition quickly to permanent for the right candidate.

Duties meeting and greeting visitors. Providing customer service, making appointments and answering enquiries from patients and medical practitioners. Scheduling patient appointments. Processing Medicare and Private Health Fund billings. Ensuring accurate data entry of patient information into the patient management system. Communicating, liaising and coordinating duties with other administrative and reception staff in the clinic. Collection and sorting of incoming mail and coordination of outgoing mail.

The ideal candidate this role will be a perfect fit for someone with receptionist or administration experience who is energetic, organised and hard-working, with an eagerness to provide valuable support to both patients and a team of well-regarded health practitioners. Whilst previous medical experience in a reception or administration role is preferred, it is not essential. You will be an excellent communicator with strong attention to detail and the ability to hit the ground running in a busy work environment. You will be confident using different systems, empathetic and calm in nature and a true team player.

The benefits stable, full-time hours Monday to Friday with no weekend work required. Access to many modern facilities on campus including cafes, bars and restaurants, sports, fitness and clubs and a library. Genuine opportunity to go permanent for the right candidate.

Comprehensive training provided to the successful candidate (particularly if the candidate does not have a medical admin/reception background). Opportunity to work with a highly regarded university and join a young, energetic and high performing team.