Medical Reception

at Aidmax Recruiting
Published May 28, 2023
Location Auckland, New Zealand
Category Pharmaceutical  
Job Type Full-time  


Medical Reception Aidmax Recruiting location Auckland.

About the role we are looking for a customer service focused receptionist to be a FonoCare Service Agent at our central city medical practice.

Become a member of our enthusiastic FonoCare team. Training will be given in Medtech Evolution (the Patient Management System). Most importantly we want someone who will reflect the professionalism of the organisation and have exceptional customer service expertise, sound technical skills, ability to adapt to fast moving technological change combined with caring personal attributes and initiative.

The position is 40 hours a week, currently between 8.30-5pm Mon-Fri.  Expansion may mean the range of hours may be between 7.30 am – 7pm including Saturday clinics in future.   Note:  you will not be required to work more than 40 hours per week. Easily accessible by public transport the practice combines primary health medical services with a dental practice and support services.

About you what you will need for this position is enthusiasm for working in a health environment. Proven customer service expertise. I.T. system competency and adaptability. To demonstrate initiative when confronted with unexpected challenges. Be a hard-working and supportive team member. Possess excellent oral and face-to-face communication skills.

About us a message from The Fono’s CEO - Tevita Funaki. Because you’re thinking about a career with The Fono Trust let me tell you why that could be a great idea.  When you become part of The Fono family you are sharing over 30 years of heritage as the Pacific organisation proven to have the power to generate substantial improvements for Pacific peoples in health and wellbeing right across Auckland.

As an employee you become an important part of FonoCare – our unique Integrated Model of Care.  It is The Fono’s lifeforce and guides us all in our commitment to equity in outcomes.  What our Integrated Model of Care can achieve inspires us every day when we connect with the communities and families we serve. Seeing how The Fono has grown through innovative thinking that doesn’t accept it can’t be done - It can, and we’ve proved it time and time again.  Taking personal inspiration from the past and what our people at The Fono are achieving every day through our services.

FonoCare - The Fono Integrated model of Care is an expanding range of high-quality primary health, mental health, dental services, public health, health support, whanau ora, social services -- including the Feleoko family support/food bank to Pasifika and all who need our care.  The Fono also has the Oceania Career Academy as a service providing, as a NZQA Category One tertiary institution, highly successful training and transitions to employment.

We lead the way in developing partnerships with the community and other providers.  he term "fono" in our name is particularly suitable for our identity as its meaning reflects meetings between people. And that’s what we offer the people we serve and the people who join The Fono family as employees or contractors. With links into all areas of Pasifika community life we have a unique ability to make our high quality, affordable health and social services conveniently available across our vibrant and multicultural city from eight locations and through outreach services.