Mail and Customer Services Officer

at NZ Post
Published June 12, 2024
Location Auckland, New Zealand
Category Customer Service  
Job Type Full-time  


Mail and Customer Services Officer NZ Post location Auckland.

Mail and Customer Service Officer – Botany. On call casual role. Monday to Saturday 5am to 10:30 am or 10:30am to 5:30pm as required. Location: Botany Box Lobby, 5 Te Koha Road, Botany, Auckland. $26.06 per hour. A role with variety! The main aspect of this role will be counter work and interacting with customers (mainly through parcel collection). Shift Monday to Saturday 5am to 10:30 am or 10:30am to 5:30pm as required.

Day to day you will interact with customers (mainly through parcel collection) whilst ensuring high levels of customer satisfaction. Keep an eye out for opportunities to improve the way we deliver our services. Sorting and organising parcels (some heavy lifting is required).

About you, to be successful in this role you will ideally have a background in customer service, retails skills or experience in mail/ parcel sorting.

We will also be looking for ability to commit to punctuality and flexibility. Strong verbal and written communication. Positive attitude and a proactive nature. Reliable transport to commute between both Box Lobbys (own vehicle). Ability to work autonomously. Flexability to cover other team members on leave.

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including access to discounted health insurance plans for you and your family.

Special rates on fantastic holiday home accommodation around New Zealand. Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle. An Employee Assistance programme to support you when you need it. Your opportunity could start right here. Apply now.

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