Level 3 Systems Engineer Ginko IT location Melbourne. Salary $80,000 - $95,000 plus super. About the role we are looking for an experienced Level 3 Systems Engineer to join our team. This role will require you to manage issues for a wide range of technology, systems and applications, act as the escalation point for more complex issues within the team, provide remote and onsite support (including some interstate travel), log, track and update customer queries and client documentation, assist with and/or manage small to medium projects, perform remote software upgrades and implementations, build customer relationships by delivering exceptional customer service, audit and identify stability and performance improvements for clients, assist with the design and delivery of client solutions. Rewards in return for your technical knowledge, dedication, and enthusiasm, you will be rewarded with a competitive salary ($80,000 - $95,000 p.a. plus super) and onsite car parking. You will also enjoy ongoing training and development - we support our staff to complete formal study to ensure they are great at their jobs. Flexible work hours – we work with you to find the right balance. There is limited out of hours work. A fantastic working environment - enjoy a relaxed team environment with great coffee and regular team lunches. A great location - we are located in newly renovated office space in vibrant Northcote where you are surrounded by great places to eat and drink and have close access to the CBD. About you to be successful in this role, you will need demonstrated experience in a similar position and excellent technical capabilities, including advanced understanding of networking, microsoft accreditation - mcp, mcse, mta etc; or equivalent experience, windows server design, implementation, and support including hyperv/vmware and office 365 migration and administration, a current unrestricted driver's licence and your own vehicle. The right to work in Australia You will be a self-motivated individual, with great time management skills, who can work as part of a team and autonomously. A strong client focused approach, exceptional communication and interpersonal skills, and a love of problem solving, and learning are also essential to this role. Ginko IT is an equal opportunity company. The successful candidate will be judged on their merit alone.