Level 2 Desktop Support

at Modis
Location Melbourne, Australia
Date Posted March 6, 2020
Category Information Technology
Job Type Full-time
Send Resume at birsen.polat@modis.com

Description

Level 2 Desktop Support Modis location Melbourne.

One of our premium clients based in Tullamarine is looking for a highly experienced and committed Level 2 Desktop Support Engineer. This is a hands-on role where the successful candidate will be responsible for supporting and maintaining the Windows environment ensuring their reliability and performanceand supporting BAU.

You will also provide support and maintain the infrastructure of the company’s networking and PC environments, ensuring security, performance and continued growth.

It is essential to be considered for this role that you have proven analytical and problem-solving abilities. Experience with vitalised environments (VMWare). Working technical knowledge of networks (wired & wireless), PC and all Microsoft platforms, including Microsoft servers and Windows 10. Strong knowledge of current system protocols, and standards including Firewalls, Microsoft Active Directory, Microsoft Exchange, DNS, VPNs, SQL capabilities.

Strong stakeholders and vendor management skills. Strong customer service orientation. Strong communication skills. Experience in providing high level of support to internal stakeholders.

Modis is a national professional services company with global capability. Our committed and talented professionals have delivered world class IT and business consulting services across a wide range of industries. As a member of global professional services group Adecco, we offer world-class employment opportunities.

Talented, committed, can-do individuals have always been the cornerstone of this dynamic business. It is expected that the successful candidate will bring energetic dynamics and a strong Level 2 Desktop Support skill set to this organisation.