"Connecting People and Places to Make the World Work Better”.

ISS Facility Services is looking for an experienced and detail-oriented Leading Hand to join our Cleaning team in a Full-Time role, supporting our client who acts as one of the largest tertiary educators in Australia.
The role will be based at our client’s site south of the Brisbane CBD.

This role will support our Facilities Management Team to ensure smooth daily operations and site maintenance of the campus, developing and facilitating quality control measures and supporting a team and ensuring conditions are met. As well as to undertake general administrative tasks, this role includes the tracking of cleaning work end-to-end through in-house system.

This role is perfect for you if you love interacting with your local community or if you want to grow and develop as a leader!

The Position:

Responsible for leading a team of 20+
Assisting supervisor and support the cleaning team
Carry out cleaning inspection, be responsible for Quality Control and service rotations
Receive and respond to emails
Issuing and Managing staff rosters, time sheet
Review stock levels and complete the orders
Maintenance of cleaning records and compliance standards
Delivery of excellent customer service and positive communication to all customers
Our Benefits:

Access to staff discounts with companies including insurance and childcare
Traineeship opportunities for eligible employees
Career development via our internal Learning Management System
Internal opportunities within our global organisation
Minimum Criteria:

Experience in cleaning operations; domestic, commercial or industrial
Demonstrated sound knowledge in floor maintenance and high level cleaning with an eye for detail
National Police clearance, within 3 months of issue
Self motivated and can demonstrate initiative on the job
Professional presentation and customer service
Excellent communication skills with a focus on customer service and management.
Must have blue card or willing to obtain.