Lawyer Brand and Customer Experience

at Endeavour Group
Published December 13, 2025
Location Sydney, Australia
Category Customer Service  
Job Type Part-time  

Description

About Us

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

About the Role

Love what you do and leave your mark!
13 Month maternity leave cover
Can be based in either Sydney, Melbourne, or Brisbane
Lawyer - Brand and Customer Experience
Reporting to the Senior Lawyer - Regulatory, Brand and Customer Experience, we have an exciting opportunity for an enthusiastic commercial lawyer to join our team on a part time (3 days/week), fixed term (13 month) basis.

You will join a team of 8 other lawyers, collectively reporting into the General Counsel - Regulatory, Brand & Customer experience. The team is all about bringing together the key elements of our customer and regulatory touchpoints in one place.

You will be pivotal in supporting Endeavour Group’s marketing, consumer law, ABAC and direct to customer marketing compliance across our businesses Group-wide including Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks, our wineries and various corporate functions.

Sound good? Read on.

Here is a taster of what you can expect in this role:

This role represents a superb opportunity to use your specialist legal and business partnering skills, and commercial acumen to provide advice and support across a range of matters. You will provide legal advice across ‘customer & product’ touchpoints focusing on key strategic areas.

Key Focus Areas:

Marketing and consumer law compliance: Advising the business on obligations under the Australian Consumer Law, the Spam Act, Do Not Call Register Act and the Alcohol Beverages Advertising Code (ABAC).
Training and process improvement: Delivering ABAC, Spam Act and consumer law training and proactively developing processes to streamline the compliance.
Customer complaints: assisting Customer Support in relation to customer complaints.
Product and quality matters: Providing ad hoc legal advice on product related matters such as Quality Assurance (eg recalls, testing, quality complaints), sustainability, labelling, product claims and the Food Standards Code.

What do we need from you

Now let’s talk about you:

3 - 6 Years Post-Admission Experience (PQE), with a significant focus on relevant commercial legal areas.
Expertise in autonomously reviewing and advising on marketing, consumer law, ABAC and Spam Act compliance.
Experience or willingness to upskill in competition and consumer law, digital, data, privacy and brand.
Degree in law, a legal practising certificate and a minimum of 3 years post admission experience.
Desirable:

Experience at a Top Tier firm or similar high-quality training.
Prior in-house legal experience in a large and complex organization, preferably within the retail or hospitality sector.
The benefits are good too!

We offer flexible working in every sense
An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
Monthly meeting-free days
Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

What's in it for you?

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.