Kitchen Staff location Chinatown / Tanjong Pagar, Central. Company Name Deliciae Hospitality Management Pte Ltd.

Job Descriptions (Front-of-House) reporting to the restaurant manager and or his/her assigned personnel working towards restaurant’s annual operating budget. Coordinate daily front of the house operations including bar related job scopes, overseeing junior service crew members. Telephone Etiquette:  as in accordance with company/manager's SOP. Always ensure and maintain consistency of product quality presentation as set by company and manager.

Respond to customer complaints and questions, resolving issues where possible and referring customers to manager as needed. Training and supervising junior service staff members to lead & motivate team to achieve sales target by upselling of beverages/food items and maintaining customer satisfaction. To constantly brief all junior service staff members on promotions, updating/displaying of marketing collaterals on time and be accountable for the profit and loss of the restaurant.

Ensures to adhere for cash handling & banking procedures. Manage monthly inventory which includes ordering, receiving and stock taking. Always deliver the company brand promise and provide exceptional customer service at all times. Perform additional responsibilities, although not detailed, as requested by the restaurant manager and or his assigned personnel at all times.

Requirements committed to delivering high levels of customer service and provide go-the extra-mile service. Positive with good communication skills. Must have at least 2 years of related working experiences for Supervisor position.