IT Support Engineer location Eunos / Geylang / Paya Lebar, East. Job Type Full-Time.

Job requirements competency in supporting, diagnosing, troubleshooting computer system, software and networking issues on PCs and related equipment. Windows Desktop Operating Systems. Windows Servers (Windows 2012/2016/2019). Enterprise Antivirus Software (Bitdefender, Symantec, Sophos). Active Directory experience and Group Policy. MS Exchange or Office 365 support experience.

VMWare or Hyper-V support experience. Printer Administration. MSP (Managed Service Provider) experience a huge plus. CCNA/MCSA Certification will be preferred. Excellent people skills (you need to really have excellent people skills as you will be representing the company).

Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing. Ability to deal with a diverse population. Willingness and ability to learn new skills and use new types of information.

Responsibility and reliability ability to prioritize and perform triage. Discretion and good sense in dealing with clients. Willingness to see a problem through to its resolution. Singaporeans only.