IT Support Analyst

at Empire Group
Published April 20, 2020
Location Brisbane, Australia
Category Information Technology  
Job Type Full-time  

Description

IT Support Analyst Empire Group location Brisbane.

Our client is one of Australia’s leading finance application specialists with offices all across the Eastern Seaboard. The company has seen consistent year on year growth as they continually enhance their products and customer experience. They are currently seeking a proactive and enthusiastic IT Support Officer to join their team on an initial 3 month contract.

The role provide high quality IT Support contact for all staff.

Responding in a timely manner to service requests and issues. Managing user accounts and permissions. Installing and configuring computer hardware and software, according to established procedures. Replacing and upgrading equipment as required. Maintaining the IT Asset Register and asset tagging equipment.

Skills/experience previous experience working within a professional services environment. Intermediate or advanced knowledge of Microsoft Office 2010 and 2016 products. Knowledge of ITIL best practice frame work. Experience managing mobile devices in corporate environment. Strong communication and customer service skills.