IT Service Operations Manager

at Greythorn Experis
Location Melbourne, Australia
Date Posted May 12, 2020
Category Information Technology
Job Type Full-time

Description

IT Service Operations Manager Greythorn Experis location Melbourne.

I will need your CV to demonstrate 5-7+ years of IT Service Operations Management Experience. Listed experience & examples of the below will be beneficial within your resume and cover letter.

Experience Developing Policies Processes, Procedures and Collateral. Stake Holder Relationship Management Experience.

Responsibility for performance of Service Operations against KPI's & SLA's. Responsibility for Operational Support & Maintenance of Technology Services. Contributions to IT Strategy to Continuously Improve the Efficiency and Effectiveness of IT Service Operations. Responsibility of Operational Performance of Managed Service Providers.

Essential skills demonstrated successful experience in IT Delivery Management or equivalent role. Experience developing and implementing an IT service delivery framework & process documentation. Experienced people leader/manager with excellent communications skills. Experience managing and leading teams within Agile environment. Intelligent and adaptable. ITIL Certification.

Desirable Skills Business analysis skills.  Technology skills. Microsoft Azure, CRMCRM, PaaSPaaS, iPaaSiPaaS, Windows, O365. O365Oracle technologies. Experience implementing and managing service delivery tools. Solution design skills.

Strong presentation skills. Hands on problem solver. If this sounds like you, please waste no time in applying for this fantastic and newly created opportunity if you meet the above listed criteria.

 

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