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It Officer

at Private
Location Melbourne, Australia
Date Posted April 16, 2020
Category Information Technology
Job Type Full-time
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Salary $45- $50K + Super


IT Officer Private Advertiser location Melbourne. Salary $45- $50K + Super.

About UIT Universal Institute of Technology (UIT) is a registered training organisation committed to providing students with the best possible educational opportunities and outcomes appropriate to their needs. The institute strives to prepare students with the skills and abilities to become creative, self-motivated professionals with both specialist knowledge and high skill levels in their chosen area of work.

Position summary the IT officer at UIT is responsible for installing and maintaining computer hardware, software and networks. The person is also responsible for ensuring all feedback from UIT's stakeholders have been processed, continuous improvement register is up-to-date and liaise with  UIT's management committee.

Major areas of responsibility manage information technology and computer systems. Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP). Develop and implement policies and procedures for electronic data processing and computer systems operations and development. Meet with managers to discuss system requirements, specifications, costs and timelines.

Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems. Control the computer systems budgets and expenditures. Ensure technology is accessible and equipped with current hardware and software. Troubleshoot hardware, software and network operating system.

Be familiar with all hardware and software. Be familiar with network operating system. Provide orientation to new users of existing technology. Train staff about potential uses of existing technology. Train staff about new and potential use. Provide individual training and support on request. Provide recommendations about accessing information and support. Maintain current and accurate inventory of technology hardware, software and resources.

Monitor and maintain technology to ensure maximum access. Troubleshoot all technology issues. Maintain log and/or list of required repairs and maintenance. Make recommendations about purchase of technology resources. Research current and potential resources and services. Provide network access to all staff and students.

Install work stations. Connect and set up hardware. Load all required software. Provide network accounts and passwords as required. Monitor security of all technology. Install and maintain Foolproof and passwords. Input and maintain IP addresses. Advise staff of security breach and/or change in password or security status. Ensure installation of lock out programs. Identify and prepare hardware for disposal when appropriate. Ensure hardware is stripped and secured before disposal. Maintain and manage UIT's Intranet and UIT's main website.

Team leadership ensures ethical and transparent practices in management of the team. Develops a cohesive, integrated and harmonious management and teaching team, Student Welfare. Provides timely, accurate and current information about IT to current students at UIT. Quality Improvement and Customer Service.

Ensures excellence in customer service and implement procedures and improvement strategies which enable quality outcomes. Regularly reviews and maintains the Manual of Operations for this position/department.

Data entry ensure all feedback forms have been processed in a timely manner. Ensure feedback report has been provided to UIT's management committee.

To be successful in this position you will have relevant qualification/s, preferably Bachelors and/or Master degree in Computer Science and/or IT. Maintain relationships with key internal and external contacts. At least 3 - 5 years' experience in IT and business work experience. Excellent time and people management skills.