ICT Support Officer

at Rosebank College
Location Sydney, Australia
Date Posted April 7, 2020
Category Information Technology
Job Type Full-time
Send Resume at recruitment@rosebank.nsw.edu.au


ICT Support Officer Rosebank College location Sydney.

Rosebank College, Five Dock, is a Good Samaritan, Benedictine, Catholic co-educational school that belongs to the community of ten schools across Australia called Good Samaritan Education (GSE).  It is committed to the successful integration of eLearning and innovative pedagogy across the Curriculum for Years 7 to 12. Rosebank College promotes an inclusive, welcoming environment for children and provides transparent, accountable, risk managed approaches to ensure child safeguarding.

Key criteria no less than 2 years demonstrated experience in a Level 2 Helpdesk ICT Support role, including supporting end-users. Demonstrated experience managing Windows 10 environments, SCCM/MDT and Active Directory. Relevant Tertiary or Diploma qualifications and industry certifications in Service Management methodologies such as ITIL.

Excellent analytical, diagnostic and problem-solving skills. Enthusiasm and exceptional communication skills. Experience within a school environment is preferred. Support of the Catholic ethos and learning culture of the College. Ability to demonstrate an understanding of current child safe principles.