ICT Level 1 Technical Support

at St Vincents College
Published December 15, 2023
Location Sydney, Australia
Category Information Technology  
Job Type Full-time  


ICT Level 1 Technical Support St Vincents College location Sydney.

About Us St Vincent’s College is an independent day and boarding school offering a contemporary Catholic education for girls in years 7-12. We're a dynamic learning community, fostering creativity, discernment, and leadership in the development of students to be courageous women of action. The girls treasure the College spirit they affectionately call “Vinnies Spirit”. It is hard to define but easy to feel.

A sense of optimism, cheerfulness, and a good dose of quirky! Essentially, as we look to a future filled with opportunity for women in Australia, St Vincent’s College is all about empowering young women to be independent in thought, compassionate in attitude and confident to act.

The College was founded by the Sisters of Charity in 1858 and is now under the stewardship of Mary Aikenhead Ministries. These five values inspired by the Sisters of Charity and Mary Aikenhead Ministries shape the community we are becoming Generosity of Spirit, Hope, Justice, Respect, Service of the Poor.

The role we are currently seeking applications to fi ll a long service leave request up until the end of March2024. The specific role in question is Level 1 Technical Support. This opportunity would suit a current student or recent graduate looking to gain experience working in the IT field.

The Level 1 Technical Support role involves providing frontline assistance to end-users, addressing basic technical issues, and troubleshooting hardware or software problems.

This entry-level position requires effective communication skills, a customer-centric approach, and the ability to resolve issues promptly. Ideal candidates should have a foundational understanding of IT systems and be adept at guiding users through problem-solving steps. This role serves as a crucial point of contact for technical inquiries, ensuring a positive user experience and contributing to overall IT support efficiency. No previous experience is required.

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