Hotel Receptionist

at Private
Location Wellington, New Zealand
Date Posted October 7, 2020
Category Admin and Clerical
Job Type Full-time
Send Resume at frontoffice@westplaza.co.nz

Description

Hotel Receptionist Private Advertiser location Wellington.

West Plaza Hotel is New Zealand owned and operated, located in the heart of Wellington City. We pride ourselves on exceptional customer service, providing a genuine and relaxed experience. West Plaza Hotel have a receptionist position available for a friendly and enthusiastic person to join our front office team. The role is full-time (40 hours per week), shifts include mornings (7am – 3.30pm) and evenings (2.30pm – 11pm), weekends are essential. The main duties and responsibilities include but are not limited to the following:

Checking in and out of guests. Answering and directing phone calls. Creating and sending invoices. Ensure guest requests are understood and actioned in a timely manner. Provide clear and effective communication with other hotel departments.

What you provide friendly and mature customer service. Ability to effectively communicate between multiple departments. Shift flexibility, work to a weekly rotating roster. Willingness and ability to help in other departments when assistance is required. Experience using Microsoft Office. High standard of appearance. Effective time management and multi-tasking skills.