Hotel Receptionist

at Private
Location Wellington, New Zealand
Date Posted October 7, 2020
Category Admin and Clerical
Job Type Full-time
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Hotel Receptionist Private Advertiser location Wellington.

West Plaza Hotel is New Zealand owned and operated, located in the heart of Wellington City. We pride ourselves on exceptional customer service, providing a genuine and relaxed experience. West Plaza Hotel have a receptionist position available for a friendly and enthusiastic person to join our front office team. The role is full-time (40 hours per week), shifts include mornings (7am – 3.30pm) and evenings (2.30pm – 11pm), weekends are essential. The main duties and responsibilities include but are not limited to the following:

Checking in and out of guests. Answering and directing phone calls. Creating and sending invoices. Ensure guest requests are understood and actioned in a timely manner. Provide clear and effective communication with other hotel departments.

What you provide friendly and mature customer service. Ability to effectively communicate between multiple departments. Shift flexibility, work to a weekly rotating roster. Willingness and ability to help in other departments when assistance is required. Experience using Microsoft Office. High standard of appearance. Effective time management and multi-tasking skills.