Hospitality Crews

at Private
Location Eunos / Geylang / Paya Lebar, Singapore
Date Posted September 26, 2019
Category Health Care
Job Type Full-time
Send Resume at
Salary $2000 - $2800


Hospitality Crews location Eunos / Geylang / Paya Lebar, East. 24/7, rotating shifts (morning/afternoon/evening/midnight), sentosa island, 4-star hotel, $2000 - $2800, salary commensurate with experience. Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary. Be familiar with hotel facilities and functions as well as major city attractions and events, provide guests with accurate information as requested. Maintain good guest relations with in-house guests at all times. Monday - Sunday (5 days per week, rotating roster), 7-10 hours per week, shifts between 7am - 11pm, sentosa (4-star hotel), up to $2800 per month, salary commensurate with experience. Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement. Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications. Responsible for proactively reviewing staffing and equipment needs. Responsible for developing innovative and creative décor for Banquet function space. Responsible for short and long term banquet functions in the front and back of the house. Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions. Housekeeping supervisor/hotel cleaning assistant, monday - sunday (5 days per week, rotating roster), 7-10 hours per week, shifts between 7am - 11pm, sentosa (4-star hotel), up to $2800 per month, salary commensurate with experience. Responsible to supervise, train and inspect the work of assigned Room Attendants to ensure that all tasks are completed in accordance to Hotel’s standard. Monitors assigned staff attendance records and documents any lateness or absenteeism. Prepares and distributes assignment sheets to assigned staff and reviews priorities. Assigns designated keys to staff and maintains accurate records. Conduct daily briefing with the Room attendants on urgent clean rooms, VIP arrival, special request and etc. Inspects and updates room status after room cleanliness and condition is in accordance with hotel standards. Conducts training for staff as assigned. Reports staff disciplinary problems to Superior and participate in the counseling of staff. Responsible for the completion of all paperwork and closing duties before end of shift.