Homelessness Reception and Program Administration

at Peninsula The Salvation Army
Published June 7, 2023
Location Melbourne, Australia
Category Admin and Clerical  
Job Type Full-time  

Description

Homelessness Reception and Program Administration Peninsula The Salvation Army location Melbourne.

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

Why work with us The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role we currently have an exciting opportunity for a values-driven Reception and Program Administrator, provide reception, including initial client assessment and allocation to the appropriate service area or referral to other external services as appropriate and administrative support to our Peninsula Homelessness Service.

You will successfully screen incoming calls and assess client's needs to take appropriate actions and manage enquiries effectively. Professionally manage visitors in a courteous, efficient, and friendly manner and provide support for walk in clients. Diary management and coordination of appointments advising of client arrival.

Assist with planning and logistics for meetings and events including the setup of Board and IT rooms, organising catering, and audio-visual requirements. Drive fleet vehicles to for servicing requirements. Carry out duties when required to provide backup relief for the Site Administrator. Distribute publications regarding other services to clients efficiently and accurately.

Liaise with external service providers as per schedule to ensure currency of external referral information. This is a permanent full-time position, based in Frankston however coverage at our Rosebud site may be required at times. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Award, Level 2.

You will have relevant business qualification such as certificate IV or Diploma in Business Administration. Demonstrate experience in reception/administration responsibilities. Intermediate ability with Microsoft Word and Excel and familiarity with Human Resources Information Systems preferred. Current VIC Drivers Licence. Valid VIC Employee Working with Children Check. Ability to provide proof of Eligibility to Work in Australia.

What we offer (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits. Employee Assistance Program - Independent confidential counselling service. Flexible working conditions. Financial, retail and lifestyle discounts and benefits.

Discounted health and fitness programs through Fitness Passport. Generous Parental Leave offering of 12 weeks. Up to 5 days paid leave per year to support a TSA program or activity. An inclusive culture of dedicated, passionate and professional team members. Positively supporting and impacting the lives of others through your career contribution.