Guest Relations Officers

at Capita Pte Ltd
Location Bukit Batok / Bukit Panjang, Singapore
Date Posted September 13, 2019
Category Other
Job Type Full-time
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Salary $2000 - $3000


Guest Relations Officers Capita Pte Ltd location Bukit Batok / Bukit Panjang, West. Sentosa Island, 4-Star Hotel $2000 - $3000, salary commensurate with experience. Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary. Be familiar with hotel facilities and functions as well as major city attractions and events provide guests with accurate information as requested. Maintain good guest relations with in-house guests at all times.