Group Experience Host

at Ronald McDonald House Charities Victoria and Tasmania
Published January 20, 2025
Location Melbourne, Australia
Category Admin and Clerical  
Job Type Full-time  
Salary
$33 – $35 per hour

Description

Group Experience Host Ronald McDonald House Charities Victoria and Tasmania location Melbourne. $33 – $35 per hour.

Make a difference in the lives of sick children and join our vibrant organisation as a Group Experience Host.

Who are we Ronald McDonald House Charities is one of the leading Global and Australian children’s charities supporting the ever-changing needs of seriously ill children and their families. In-line with its mission, Ronald McDonald House Charities Victoria & Tasmania (RMHC VIC & TAS) has dedicated more than 35 years to keeping families closer to their child with a serious illness who require treatment and support across Victoria and Tasmania.

What we're looking for we're seeking up to 3X casual Group Experience Hosts to work at our VIC Houses (Parkville, North Fitzroy, Clayton). The Group Experience Host role is responsible for facilitating the preparation of meals and other support for RMHC families, by hosting corporate and community groups in their group volunteering experiences. You will be part of the Corporate and Community Engagement team and will be hosting groups to deliver our Meals From the Heart, Baking with Love, Freezer Foods and Working Bee experiences.

What the role requires ability to work across all locations - Monash (Clayton), North Fitzroy, Parkville houses. Flexibility to work a fluid roster driven by business needs. Availability to work evenings and some daytime shifts. A professional and values driven outlook in the workplace. Ability to demonstrate empathy in catering to families and their needs in a complex environment.

Ability to work autonomously or in teams – proven ability to work unsupervised. Ability to build high quality relationships to further advance beneficial partnerships. Data entry and administration. Event assistance as required. Current state-based Working with Children Check (WWCC) and Police Check; or willingness to obtain one.

Who are you aside from a fun, energetic, passionate human you will feel comfortable hosting groups of up to 10 people, assisting with cooking tasks and working bees, liaising with team members who work directly with families, and sharing the stories and impact of RMHC Vic and Tas. You will know how to speak with people from all walks of life and be able to draw out opportunities for future engagement and revenue growth.

Ideally, you'll have excellent communication and engagement skills. Confidence in a customer service environment. Experience in fundraising or business development. Self-motivation and the desire to work autonomously. Competency in Office and basic computer skills.

Why work for us excellent salary packaging benefits. Employee perks such as a meals & entertainment card and retail discounts through RMHC Benefits. Access to discounted gym membership through Fitness Passport. Access to world class EAP - Sonder including nurse on call.

Access to career growth opportunities, external corporate events and national conferences. Highly focused professional development and training. The chance to work with passionate, like-minded people who enjoy aligning with a vibrant organisation. The chance to make a difference in the lives of families with seriously ill children. Reasonable Adjustments.

Send CV/Resume/Details here: erin.splatt@rmhc.org.au