Front Office Receptionist

at Quest Apartment Hotels
Published September 1, 2019
Location East Coast, Australia
Category Sales and Marketing  
Job Type Full-time  
Market Competitive


Front Office Receptionist Quest Apartment Hotels. Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji.  For over 25 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveler who comprise approximately 80% of our client base.  Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia. Quest Mildura is a 4.5 star, 66 room property located within close proximity to the city centre.  The property opened in 2010 and is a standout accommodation provider in the area. Quest Mildura is now seeking a Casual Front Office Receptionist to join its enthusiastic and successful team working between approximately 20 to 25 hours per week. The position involves all aspects of front office reception, including providing friendly, personalised customer service, responding to accommodation enquiries, promoting the business to achieve accommodation sales targets, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk. The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation. Previous front office/reception experience, ideally in a hospitality/travel/tourism environment, will be highly regarded.  The successful applicant must be available to work mornings, weekends, evenings and public holidays. The position presents a great opportunity to work in a small close knit team under the banner of the highly successful and established Quest Group brand.