Front Desk Receptionist

at The Lighthouse Psychology Practice
Published August 23, 2022
Location Sydney, Australia
Category Admin and Clerical  
Job Type Full-time  


Front Desk Receptionist The Lighthouse Psychology Practice location Sydney.

The Lighthouse Psychology Practice is a privately owned and beautifully presented Psychology practice that delivers mental health services to South West Sydney areas, with clinics in both Campbelltown and Moorebank. We are currently seeking an experienced, enthusiastic and personable receptionist to join our friendly and skilled administrative team in a part time capacity.

Applicants must be available to work from all of our practice locations, in Campbelltown and Moorebank, and have medical/ allied health receptionist experience. Need to be available to cover fortnightly Saturday shifts.

The successful applicant will be enthusiastic, well-groomed and friendly, be invested in being a representative of our practice, quick thinking and supportive of the needs of a growing business. They will be professional and empathic to the needs of clients and referrers, responsible for maintaining our commitment to high-quality mental health care and customer service.

The role will involve following direction, adhering to our policies and procedures, working within a team as well as independently; and will include the following administrative tasks practice front desk duties. Independently running the clinic on your days. Billing, processing Medicare rebates and invoicing. Managing client bookings and Psychologist schedules. General administrative tasks including scanning, filing, managing phones.

Extraordinary English and grammatical skills are mandatory, with impeccable accuracy and grammatical production in all documents; as well as strong communication skills with clients, referrers, Director, reception staff and within the Psychologist team.

Essential criteria must be available to cover other shifts when required. Medical/ allied health reception experience. Must be available for 8.30am starts and 6pm finishes. Strong customer service skills with an ability to work well under  pressure.

Reliable, energetic, well presented and professional at all times. Strong organizational skills. Proficiency in navigating a computer and knowledge of Microsoft Office applications. A quick learner with a "can do" attitude, and excellent team working skills.