Finance Process Excellence Manager

Parramatta CBD (Marsden Street) | Permanent | Hybrid working

At Uniting, we believe finance can be a powerful enabler of social good. Every process, every improvement, and every decision supports the communities and people who rely on us most.

We’re now seeking a Finance Process Excellence Manager to lead the evolution of our Finance Transaction Services function, driving transformation, strengthening controls, and building a high-performing, engaged team that delivers excellence at scale.

About the Role

Reporting to the Deputy CFO, this is a senior leadership role with accountability for the Accounts Payable, Revenue & Receivables, and Client Admissions & Administration teams.

You will shape the future of finance operations at Uniting, translating strategy into streamlined, robust, and efficient financial processes that support our clients, funding bodies, and suppliers.

This role combines enterprise leadership, people leadership, and process excellence, and is ideal for someone who thrives in complexity, leads through influence, and enjoys building capability while delivering results.

Key Responsibilities

As Finance Process Excellence Manager, you will:

Define priorities, outcomes, and performance measures across Finance Transaction Services
Lead multiple teams to deliver accurate, timely, and well-controlled financial processes
Translate corporate and finance strategy into practical, scalable operational plans
Champion process standardisation, continuous improvement, and operational excellence
Lead finance transformation initiatives, including service stream and cross-finance projects
Strengthen governance, controls, and fraud prevention aligned to legislative and regulatory requirements
Influence and provide indirect leadership over finance systems impacting transactions
Break down complex problems and implement pragmatic, sustainable solutions
Build a high-performing culture through coaching, development, and clear accountability
Act as a positive role model, collaborating productively across Finance and the wider organisation
Promote safe, inclusive, and respectful workplaces consistent with Uniting’s values and WH&S obligations
About You

You are a strategic, values-driven finance leader who brings clarity, structure, and momentum to complex environments.

You will bring:

Strong experience leading multi-disciplinary finance operations in large, complex organisations
A passion for process excellence, transformation, and service improvement
A collaborative leadership style, with the ability to influence without direct authority
A genuine commitment to diversity, inclusion, and social impact
Confidence navigating ambiguity, managing competing priorities, and delivering change
Some intracity travel will be required from time to time.

Your Key Capabilities

Enterprise Leadership

Creates vision, purpose, and culture aligned to Uniting’s mission
Demonstrates strategic agility and anticipates future opportunities
Builds strong enterprise-wide relationships and advocates for Uniting externally
People Leadership

Delivers results through others with clear accountability
Builds capability, engagement, and resilience within teams
Leads diverse teams through change with confidence and care
Business Leadership

Demonstrates strong commercial and financial acumen
Makes sound decisions with incomplete information
Drives sustainable improvement and organisational performance
Qualifications & Experience

Essential

Bachelor’s degree in finance, Accounting, or Business
CPA or CA qualification
Minimum 8 years’ experience in a senior leadership role within a large, complex organisation
Highly Regarded

Process excellence qualifications (Lean, Kaizen, Six Sigma)
Project management certification (PRINCE2 or similar)
Experience leading business service improvement and change programs
Even better

Experience within a human services or not-for-profit environment

What We Offer You

A rewarding career with a leading human services organisation.
Up to $18,550 NFP salary packaging available.
Access to our U rewards program with exclusive discounts.
Flexible work hours for work-life balance.
Access to Fitness Passport – Live your best life.
A supportive, inclusive, and collaborative work environment.
Opportunities for professional growth.
Purchase of additional leave.
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, well-being, and inclusion of children and young people.

Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.