File Management Support Officer New Zealand Police location Wellington.

Company description New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business' and achieve long-term change.

Job description file Management Support Officer, it starts with you. Based in Paraparaumu, Kapiti. Permanent/Full time Shift Work. Remuneration From $57,083 + Shift Incentives. Paid Meal Break Time. Multiple Positions available, October intake.

About the role file Management and Transcription Services (FM&T) are an integral part of the Service Group. The FM&T is part of a nationally centralised group which supports a number of key elements of the case management process, our frontline staff and also provides key services to victims.

Service Group is looking for a number of engaged and motivated individuals for the role of File Management Support Officer, with a focus on exceptional case management, transcription work and service delivery.

The ideal File Management Support Officer is someone who is a team player, familiar with working in an agile environment, committed to contributing and being part of a high performing team, and has a clear understanding of Our Business and our Police values.

This role not only provides operational and administrational support to Police, but you will also be expected to work and access several Police IT systems. Key accountabilities engage positively with internal and external stakeholders.

Ability to transcribe accurately from DVDs and audio recordings. Support our colleagues across every function and level of Police. Excellent grammar and spelling. Outstanding written and oral communication. Work under pressure whilst managing conflicting demands. Being able to plan and prioritise workloads.

Shift work detailsthe Kapiti File Management Centre operates 24/7 and this role requires shift work which includes night shift. Two early shifts, two late shifts, two night shifts and four days off. Other locations require shift work but do not have night shifts and run on a shift roster of six on three off, between 6:00am and 10:00pm.

What you'll bring being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police.

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

Show good level of computer literacy. Comfortable typing and navigating a computer database and programs. Working well in a team environment and will be able to ask questions and take direction. Good work ethic means you can be relied on to remain on task.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address. This role is set at Individual Contributor level, this means your key purpose is "to deliver or enable others to deliver Our Business".

We will ask you questions based on "How we will deliver Our Business - Core Competencies" and the appropriate role level, i.e. Individual Contributor. These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time.

About us our mission is to prevent crime and harm through exceptional policing. Our vision is to be the safest country. Our purpose is to ensure everybody can be safe and feel safe. Working flexibly your wellbeing inside and outside of work is important to us. We're open to discussing flexible working options that work for both you and the business.