File Management Support Officer

at New Zealand Police
Published June 30, 2023
Location Auckland, New Zealand
Category Management  
Job Type Full-time  
$57,083.00 - $66,018.00


File Management Support Officer New Zealand Police location Auckland. $57,083.00 - $66,018.00.

Company description New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business' and achieve long-term change.

About the role to support District outcomes, you as a File Management Support Officer will provide an efficient and effective cohesive case management system for all District files for entry and modification.

This position is primarily a Public Counter role however can rotate between varied duties of data quality, information requests, property and exhibit management. The position is based at the Otahuhu Police Station. You will be required to work day shifts, Monday to Friday 8.00am to 4.00pm, no weekend work and paid statutory days off, be part of a high performing team, attention to detail with a can-do attitude willing to learn.

Key accountabilities enter information onto computerised file management system. Ensure all relevant information is attached to the files, maintaining internal file audit requirements. Complete all National Intelligence Application (NIA) transactions i.e. File entries, charge entries, modifications, file assigning, update victim contacts. Deal with routine enquiries from frontline staff regarding files being prepared by File Management Centre.

What you'll bring being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

This role is set at Individual Contributor level, this means your key purpose is "to deliver or enable others to deliver Our Business".

About us our mission is to prevent crime and harm through exceptional policing. Our vision is to be the safest country. Our purpose is to ensure everybody can be safe and feel safe.

Working flexibly your wellbeing inside and outside of work is important to us. We're open to discussing flexible working options that work for both you and the business.

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