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At Otis, it’s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About the role

We are looking for a Field Engineer to work on a casual basis and be based in our Sydney CBD office.

As a Field Engineer, you will support Construction Operations using technical material, installation manuals, training and assisting with technical queries. Ensure continuous improvement in field performance and developing talent.

Key responsibilities

Attend customer and service handover inspections on NE and Mod projects where required.

Training and developing adjusters, electricians, and apprentices, developing training material for electrical apprentices, electricians & adjusters.

Provide technical support to the construction operation and initiate changes as necessary for efficiency & quality improvement. This will include both office and site-based support.

Take ride quality PMT reading at end of each project, save in relevant project file. For modernisation project, PMT reading is required before and after modernization.

Ensure timely completion of defects identified during service / IQP inspection in coordination with PM/ Supervisor and field team.

Implement Field Instructions / CI / PUI, must change based on recommendations from factories in a timely manner.

Ensure relevant / latest manuals are available for adjusters & electricians on job site, maintaining backup of contract specific special software and non-Otis lifts in portfolio.

Review and approve any electrical modification required on site in line with Otis safety policy & procedure and relevant code requirements.

Responsible for the correct setting of all field-adjustable software parameters to ensure our end products meet customer specifications and to comply with local statutory requirements.

What you will need to be successful

Adjusting experience with full electrical registration in New South Wales

Extensive experience in the elevator industry.

A proven ability to be able to pass on information and skills through formal and informal training

Excellent verbal & written communication skills and the ability to deal with and influence people at all level

Willing to travel.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.