|Location||Chinatown / Tanjong Pagar, Singapore|
|Date Posted||October 22, 2020|
Restaurant - Food Service
|Send Resume firstname.lastname@example.org|
F and B Outlet Manager location Chinatown / Tanjong Pagar, Central. Job Type Full-Time. Company Name The Supreme HR Advisory Pte Ltd. Education Level Not Specified.
F&B Outlet Manager (Cafe). Working Days 6 days. Working Hours 55 hours/ week 1 OFF DAY per week. Work Place Central Area. Starting Salary $2600-$3,200 depending on experience.
Essential duties and responsibilities oversees and manages daily operations of the outlet/restaurant to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance.
Formulation of standard operating procedures and implementing the system and policies for efficient operations. Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables, splitting tables, database building and management of back of house matters. Monitor and report sales, quality and service performance of the outlet. Develop and implement effective marketing and promotion strategies for F & B to achieve financial target.
Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation. Take ownership of the regular clientele. Responsible for induction training and on the job training of new employees and newly promoted employee. Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales. Verify and submit employees attendance on a timely manner.
Manage the floor employees. Handle all food and beverage items during preparation. Manage stock levels of food and other related utensils and cutleries. Perform daily inventory check to ensure maintenance of stocks. Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times.
Requirements at least 3 years of working experience in the related field is required for this position. Passion to deliver exceptional customer service experience. Able to lead a team in a fast paced and demanding environment. Problem-solving skills. Possess good organising skills and business acumen. Exceptional interpersonal and communication skills, Singaporean only.