Executive Receptionist

at First Contact
Published August 26, 2022
Location Brisbane, Australia
Category Management  
Job Type Full-time  

Description

Executive Receptionist First Contact location Brisbane.

Executive receptionistwe are looking for a talented & exceptional Executive Receptionist to join our dynamic team located in Brisbane. You will be providing a service level beyond the tenant’s expectations by going above and beyond. You will also be looking for ways to improve the tenant and visitors experience.

Your activities will include provide engaging, on brand welcome and farewell to staff, clients and contractors. Register visitors & staff using designated management system. Ensure reception spaces, guest lounges and meeting rooms are well-presented and clean. Work closely with security teams to ensure people & building safety.

Assist with the upload of information to the tenant's portals. Recognise VIP's, guests and building staff and use their names wherever possible. Offer a concierge service of assisting with ticketing, event, venue queries. Manage administrative tasks as per the request from the tenant eg. Mailroom, postage, reports, etc.

What we are looking for flair to create lasting impressions and meaningful relationships. Consistency in delivering customer experience. Confident in assisting VIP and Executives in a professional manner. Ability to work constructively and autonomously. Collaborative, flexible and adaptable outlook to work. Discreet, able to maintain confidentiality, and build a high level of trust. Immaculate presentation and grooming.

What we offer you we look after you competitive salary above award, monday to friday work schedule, weekends and public holidays off, there's more. Work Life balance there is lots to do and discover outside of work and to keep a healthy lifestyle, we want you to take leave regularly.

Training and development opportunity for paid training and development packages to continue to see you grow. Rewards program a generous rewards and recognition program whereby you can receive vouchers for a wide range of retailers.

Wardrobe service supplied corporate wardrobe and dry-cleaning services. Career progression the opportunity to progress your career if you commit to first contact. Diversity & inclusion we foster a work environment where diversity is valued, life balance is important, and individual aspirations are encouraged.

About us a business focused on others first Contact is the leading Corporate Concierge and Workplace Services provider in Australia, with five-star customer service at the heart of what we do.  First Contact works with premium companies within the banking, finance, telecommunications sectors (and many more), to deliver the customer service component of their business.

You will be thriving on making someone else's day a little better. You welcome the tenants of the building with a big smile, you are ready to assist them wherever necessary & you will be naturally engaging at all levels. As the name suggests, you are the First Contact for our clients.

Our culture you’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sight and imagine where first contact can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. First Contact is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability.