ERP Support Assistant

at Private
Location Auckland, New Zealand
Date Posted September 12, 2020
Category Admin and Clerical
Job Type Full-time
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ERP Support Assistant Private Advertiser location Auckland.

The company our purpose is to create an environment where success happens. Everyday we strive to be recognised globally, by bringing kiwi ingenuity alive, in a sustainable way, to create products that inspire spaces where people come together. We value connected energy, with a culture of thriving, where we make it possible and everyone truly cares.

About this role as our ERP Support Assistant, you will report to the IS Manager to provide ongoing support and development of our ERP System. You will be engaging with the various departments to provide BAU support, assistance with ERP development projects, assistance with process review and providing improvements.  An internal promotion has provided this opportunity, which has plenty of scope and variety.

Responsibilities (but not limited to) identify and resolve ERP system support requests. Record, track and document requests and resolutions. Keep management and users informed of problems and tasks in a timely manner. As required train users on ERP use. Assist with the research and development of new ERP technologies and solutions. Assist with the creation and support of ERP reports, dashboards and BAQ’s. Keep process and technical documentation up to date. Assist with testing and provide feedback and reporting on results. As required assist with any ERP projects.

Ideal Candidate will have experience using an ERP system ideally within a manufacturing environment. Experience supporting internal users. Attention to detail is essential. Good Microsoft Office skills, especially Excel. Ideally some reporting experience including BI tools, Crystal, SSRS. Excellent communication and interpersonal skills both verbal and written. Excellent time management and organization skills.