At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.
ABOUT THE TEAM
Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.
JOB DESCRIPTION
We currently have an opportunity for an Estate Maintenance and Operations Services (EMOS) Operations Manager. Join our Base and Estate Management team and play a key role in support the Downer Defence Contract for the delivery of the EMOS contract to the Department of Defence. Reporting to the Regional EMOS Manager, you'll help deliver high-quality outcomes that support our essential services.

This role is only open to Australian Citizens as the ability to obtain and maintain a Defence Security Clearance is mandatory.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

Manage, coordinate, and deliver services for the EMOS bundle on the relevant site.

Integrate the EMOS and Miscellaneous Services Packages deliverables on the relevant sites.

Contribute to the development and implementation of a Business Continuity Plan (BCP) for the suite of Base Services, including subordinate BCPs.

Contribute to the development and maintenance of Base Plans (e.g. Business Continuity, WH&S, Security, Energy, and Water Management Plans)

Provide and coordinate Base Services requirements at the relevant site, as directed by the Contract Authority, in support of Defence events, Defence Assistance to the Civil Community (DACC) activities, and Defence Force Aid to the Civil Authority (DFACA).

What You’ll Bring

Proven track record in managing large, complex service delivery contracts.

Ability to obtain and maintain a Defence Security Clearance (Australian citizenship is mandatory).

Significant experience in an operations management role.

Strong budget management skills with a focus on profitability.

Experience in contract management and development.

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

Training and development to support and diversify your career.

With 30% of vacancies filled internally you’ll find real opportunities to advance your career.

Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.

Employee Assistance Program: professional support for you and your family when you need it most.

Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities.