Duty Manager

at Southport Sharks
Published December 1, 2025
Location Southport, Australia
Category Management  
Job Type Full-time  

Description

We’re looking for a confident, experienced Duty Manager to help lead our community Club across all of our hospitality spaces, including our health center, hotel and gaming.

If you love bringing people together, supporting teams, and creating great experiences, this is the role for you.

As a key leader on the floor, you’ll set the tone for service, ensuring our venue runs smoothly, and build strong relationships with members, guests, and staff. Every shift, you’ll play a hands-on role in shaping a safe, welcoming, and energetic community hub.

What You’ll Do

Lead daily operations with confidence and care
Support and motivate teams to deliver exceptional service
Connect with members and resolve issues with empathy
Uphold compliance across Liquor, Gaming, WHS, Food Safety & AML/CTF
Manage staffing levels, cash controls, reporting, and venue safety
Act as Chief Warden during emergencies

What You’ll Bring

Experience leading teams in hospitality, clubs, or gaming
Strong decision-making and communication skills
Professionalism, warmth, and a customer-first mindset
Confidence in cash handling and operational procedures
Required Certifications

RSA/RSG, RMLV, Blue Card & First Aid.

Join us and help create a club experience our community loves and trusts.

You will be required to do 2 nights per week with flexibility to work a 24/7 roster.

Apply now and lead where it truly matters.