Aussie Broadband (ABB) exists to change the game and we’re doing exactly that by rethinking how technology, AI, and digital capability can make work smarter, faster, and more human.

As our Digital Capability Specialist you’ll play a key role in shaping how we use technology across the business. You’ll help keep our people and knowledge systems running seamlessly, lead AI readiness and pilot programs, and turn ideas into practical digital solutions that improve efficiency, insight, and the employee experience.

This is a hands-on, highly collaborative role where you’ll work across teams to embed digital thinking, uplift capability, and help bring ABB’s AI and digital strategy to life.

This is a 6 - Month Max Term Role.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.

Join us as we continue to grow and make a mark as the 4th largest telco in Australia!

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

Don't be ordinary, be awesome

Think BIG

No bullsh*t

Be good to people

Have fun

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

Discounted internet up to the value of $109 per month

20% off our Mobile services

Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more

Celebrating you! With monthly rewards and recognition

Internal training and resources for you to continue to learn, grow and achieve your career goals

Yearly allowance for amazing Aussie merch

Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

Review capability, and knowledge processes to identify opportunities for automation and improvement
Assist with AI initiatives, including pilot programs, testing, and readiness activities
Help develop requirements, standardisation, business cases for digital improvements, including basic ROI and benefit tracking
Support the adoption of AI and digital tools into everyday workflows in a practical and ethical way
Assist in maintaining and improving people and knowledge systems (e.g. Workday and knowledge platforms)
Work with IT and vendors to help resolve issues and support system updates
Contribute to improving employee digital experiences using feedback and user insights
Engage with stakeholders to understand pain points and support solution design
Support delivery of digital and AI-related projects from planning through to implementation
Support the configuration and improvement of systems and tools aligned to ABB’s people experience
Stay curious about emerging trends in AI, HR tech, and digital tools
Help build digital confidence and continuous improvement across the business
How will you support our "Why?"
Experience in a digital, HR systems, operations, or technology-related role
Exposure to HR systems, knowledge platforms, or enterprise tools (such as Workday, SharePoint, Microsoft 365, Power BI, ServiceNow etc.)
A solid understanding of how the telco and tech sectors are using AI and automation to enhance customer and employee experience — particularly around digital service delivery, workforce optimisation, and data-driven decision making.
Interest in AI, automation, or digital transformation (experience is a bonus, not essential)
Experience working with or around HR, knowledge, or business systems in a fast-moving, customer-centric environments,
Familiarity with tools like Workday, Microsoft 365, SharePoint, Power BI, ServiceNow, or AI-enabled platforms (ChatGPT, Copilot, etc).
Any exposure to AI governance, digital transformation, or process automation projects will stand out.
Relevant certifications or learning in AI, data analytics, digital transformation, or Workday (e.g. Microsoft AI Fundamentals, Workday Pro, or Coursera/LinkedIn Learning in applied AI) will be viewed advantageously
Project Management skills
Strong problem-solving skills and a willingness to learn quickly
Ability to work collaboratively across teams and communicate clearly
Comfortable working in a fast-paced, evolving environment
A proactive mindset with curiosity and a desire to improve how things work
Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.