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Desktop Support Officer

at Hays Information Technology
Location Melbourne, Australia
Date Posted January 7, 2020
Category Information Technology
Job Type Full-time
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Desktop Support Officer Hays Information Technology location Melbourne. Your new company based in the CBD, your new company are a Federal Government organisation that protect the public. They set national standards in their given field and have a huge part to play in the well being of Australians. Your new role in your new role, you will be responsible for providing technical support to end users following on from a Windows 10 upgrade. You will proactively and reactively ensure user software is operating effectively, troubleshoot any technical issues that arise, follow up on all system errors as reported, provide timely fixes. What you'll need to succeed to be successful in your application, you will need proven experience in providing level 1 and 2 technical support, ability to undertake investigatory tasks, strong knowledge of windows 10, ability to work under pressure, excellent customer service and communication skills. What you'll get in return Paying an attractive hourly rate, this is a contract role until 31 March 2020 with possible extensions. You will work with professional, friendly and supportive colleagues on a vitally important project.