Customer Services Administrator

at Danske Mobler Ltd
Location Auckland, New Zealand
Date Posted November 24, 2020
Category Customer Service
Job Type Full-time
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Customer Services Administrator Danske Mobler Ltd location Auckland.

About the company for over 60 years Danske Mobler has been manufacturing, retailing and wholesaling high-end, quality furniture in New Zealand. Family owned and operated since 1958, Danske Mobler delivers excellence in premium furniture and customer care. The strength of this company is its employees, with many having been with Danske Mobler for over 15 years.

About the role due to an internal promotion, we have a vacancy for a Customer Services Administrator at our Mt Eden Head Office. It is the perfect opportunity for an energised and focused individual to excel in providing a great customer experience to both internal and external stakeholders. In this role you will need to be proficient in order processing, clear and timely communication. This is a hands on role with a high volume of orders to process daily so attention to detail and accuracy is extremely important. You will work in a close-knit and supportive team who work hard together to achieve outstanding results.

What skills are required for this role first and foremost - friendly and positive attitude - this is a must. Strong customer service and order processing experience. Punctual on time, every time. A switched on attitude. Methodical and able to pick things up quickly. Experience with Microsoft Office - Excel, Word and Outlook. Experience in ERP Systems or other order processing systems (Microsoft Dynamics NAV would be an advantage). Previous experience in dealing with stock (furniture would be ideal but not necessary). Excellent communication in English - both verbal and written.

Benefits for you annual base salary paid weekly and monthly team bonus. Hands on training. Monday to Friday 8:30am - 5:00pm. Free onsite car parking. Staff discount on furniture.