Customer Services

at Private
Location Hamilton, New Zealand
Date Posted May 20, 2020
Category Customer Service
Job Type Full-time
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Customer Services Private Advertiser location Waikato.

Dunstan Nutrition Ltd, a leader in the manufacture and marketing of Equine Nutrition products and located in the Waikato, seeks to appoint a Customer Services Administrator to cover maternity leave for a 12 month period. This is a diverse role in a fast-paced environment.

Day to day you will receive and process orders and respond to queries across a diverse range of channels including phone, email, and face to face, resolve customer queries end to end, navigating a variety of systems at any given time, manage difficult customer queries and escalating where necessary and communicate with numerous freighting contractors to ensure efficient distribution.

About you a whiz at problem solving. This means you be able to resolve our customer queries and find solutions independently. Strong written and verbal communication skills. You will be tech savvy and know how to navigate your way around various systems, and you will have the ability to deal with all sorts of people and queries while keeping cool under pressure.