Customer Service Support Analyst

at Northbridge Recruitment
Location Sydney, Australia
Date Posted April 29, 2020
Category Customer Service
Job Type Part-time
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Salary 27.50 + Super


Customer Service Support Analyst Northbridge Recruitment Sydney. Salary 27.50 + Super.

A great entry level opportunity for those IT savvy people who have customer service skills. ASAP start 1 year long contract.

Details The Support Analyst provides Service Desk Support by resolving clients incidents and accurately logging the resolution or investigative work performed into a Service Desk database. The position will work within a team of Level 1 analyst on rotating shifts covering 24/7 hour operations and on call. The Service Desk Support team has the overall aim of achieving excellent levels of customer satisfaction and ensuring that client Service Levels, specified within their Service Level Agreements, are met.