Customer Service Support Analyst

at Northbridge Recruitment
Published April 29, 2020
Location Sydney, Australia
Category Customer Service  
Job Type Part-time  
27.50 + Super


Customer Service Support Analyst Northbridge Recruitment Sydney. Salary 27.50 + Super.

A great entry level opportunity for those IT savvy people who have customer service skills. ASAP start 1 year long contract.

Details The Support Analyst provides Service Desk Support by resolving clients incidents and accurately logging the resolution or investigative work performed into a Service Desk database. The position will work within a team of Level 1 analyst on rotating shifts covering 24/7 hour operations and on call. The Service Desk Support team has the overall aim of achieving excellent levels of customer satisfaction and ensuring that client Service Levels, specified within their Service Level Agreements, are met.