Customer service specialist Independence Australia location Melbourne.

Assessment centre: Wednesday October 12 2022 - West Footscray. Group induction start date: Monday November 7 2022, 2 weeks classroom based training and 1 week trainer mentored support with first independent phone calls.

Utilise your existing customer/retail/office experience in a customer service specialist role at Independence Australia in West Footscray. As a leading social enterprise organisation, we support vulnerable members of the community attain and maintain independent living.

Our customer service specialists perform an important function in ensuring our valued clients are supported in meeting their needs and goals. Paying $48-52,000 + 10.5% super + generous salary packaging benefits, this exciting opportunity is ready for the right person to sink their teeth into. Our modern offices have ample free parking right at the front door and are conveniently located within walking distance of Tottenham train station.

This exciting role encompasses the following inbound customer service enquiries. Processing inbound orders. Provide solutions to clients to ensure their needs are met. Responding to inbound email enquiries. Liaise with internal stakeholders to provide solutions to clients.

To be successful in this role you will have solid customer service experience in retail or a call centre environment. Possess solid skills in navigating computer systems including Outlook. Be an excellent communicator with a strong desire to provide excellent customer service. Enjoy providing support to vulnerable members of our community.