Customer Service Representative NSW Police Force location Sydney. $64,973 - $70.636 pa plus super.

About us the NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role we have an opportunity for a Customer Service Representative to be part of our Communications & Security Command. The Customer Service Representative supports customer service delivery by responding to and processing urgent and non-urgent contacts and / or enquiries for customers, providing information and advice in line with applicable legislation, policy or procedure, and escalating issues as applicable.

This is a temporary role and employment is either as temporary employment under Rule 11 of the Government Sector Employment (NSW Police Force) Rules 2017, temporary assignment under Rule 15 of the Government Sector Employment (NSW Police Force) Rules 2017 or a secondment under section 95 of the Police Act 1990 up to 12 months. For more information on this role (e.g. key accountabilities, key challenges and capabilities required for the role), click here to view the role description.

What we can offer you at NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include competitive salary, flexible work options, opportunity to purchase leave, annual leave loading, corporate wellbeing programs including seminars and the Fitness Passport, free annual influenza vaccination, salary packaging options via superannuation contributions or a novated vehicle lease, convenient location for public transport and to shops etc and in-house gym facilities.