Customer Service Representative Stryker location Auckland. $65,000 - $74,999 + 10% Bonus + Kiwi Saver.

As a Customer Service Representative, you will provide an outstanding customer service experience to all internal and external customers at Stryker. A a passionate, customer centric professional, you will act as the first point of contact for all customer queries and ensure all customer transactions are performed in a smooth and timely manner.

Who We Want Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

What You Will doact as a first point of contact for all customer queries. Process customer orders and record all relevant information on our database. Work with other customer service divisions to ensure customer invoices and bookings are up to date. Liaise with all internal departments including sales, operations and finance to ensure best practice.

What You Will need excellent customer service skills and a desire to help others. Prior experience in hospitality, customer service, tourism or a service oriented role. Proven experience exceeding customer expectations and working within a team environment. Highly developed communication skills and experience working with a diverse range of internal and external customers and clients. A positive attitude.

Culture & benefits join one of Australia’s (and the world’s) Best Places to Work since 2014.Grow and develop your career with a company that prides ourselves on personal and professional development.