Customer Service Representative

at HealthShare NSW
Published June 8, 2021
Location Newcastle, Australia
Category Customer Service  
Job Type Part-time  
Salary
$31.98 to $32.75 per hour

Description

Customer Service Representative HealthShare NSW location Newcastle, Maitland and Hunter. $31.98 to $32.75 per hour.

What could you bring to HealthShare NSW Multiple Permanent Full Time & Permanent Part Time positions available. All positions subject to future Shift work as required. Responsible for providing support to NSW Health and HealthShare Employees within the Customer Services Contact Centre $31.98 to $32.75 per hour.

HealthShare NSW is looking for Customer Service Representatives to contribute to our purpose of Partnering for Patients by providing service and support to NSW Health employees, HealthShare and its Customers via multiple service channels within the Customer Services Contact Centre. Above all, we are looking for someone who is able to deliver exceptional customer service and works well under pressure to ensure all customer enquiries and requests for information are tended to in a timely and accurate manner.

About the opportunity you will be responsible for handling the workflow of all HSNSW Customer Service Desk enquiries and ensure they are resolved in an accurate and timely manner. In this role, you will be interacting with customers and staff across the business, so the successful candidates will possess great communication skills and be able to maintain a high level of professional interaction.

In addition, we are looking for someone who has a positive can-do attitude and is able to embrace, model and promote a culture of continual learning. Click here to find out more. There are multiple Full Time and Part Time Permanent positions. All positions subject to future Shift work as required. Graded as a Administration Officer Level 4 with an hourly rate of $31.98 to $32.75 per hour. Locations, Sky Central Charlestown.

Why you'll enjoy working with us accrued Days Off. Ability to work autonomously and collaboratively. Build and strengthen relationships within the business. Salary packaging and annual leave loading. Corporate wellbeing programs, including the Fitness Passport. Opportunities for learning and development, including in-house training with My Health Learning. Professional growth and career progression.

Where you’ll be working HealthShare NSW provides a range of services to assist Local Health Districts and other Health Agencies. Our people perform important roles which free up health professionals to focus on what they do best! For more information regarding working for HealthShare NSW and the benefits we offer.