Customer Service Representative

at Hays Contact
Published November 21, 2019
Location CBD and Inner Suburbs, Australia
Category Customer Service  
Job Type Full-time  
Salary
$30.00 + super

Description

Customer Service Representative Hays Contact Centres location Melbourne, CBD and Inner Suburbs. Salary $30.00 + super. Your new company diverse financial services group requires an experienced investment client services representative, with high-volume phone-based work experience and strong administration skills. This is a very fast paced role which requires a proven self-managing multi-tasker, who has experience in a high-volume role. Have you been working in superannuation. Financial services, Investments. This kind of exposure will help you in hitting the ground running in this role. Your new role an exciting opportunity has arisen for a client services representative to join our wealth team located at our Melbourne head office. Reporting to the team leader, you will become part of a small close-knit team, performing your role will consist of receiving daily inbound calls and making some outbound calls when required, completion of daily administration and operational tasks. You will also be proactive in managing the customer register and turnaround times. While working within a high performing team to achieve excellence in service delivery. What you'll need to succeed experience in working in a strong team environment, comfortable working within a kpi environment, advising customers on products available efficiently, project based work, assist in process improvement, confident working within a fast paced and changing environment, comfortable liaising with a number of stakeholders within the business, experience in financial services industry preferred. What you'll get in return a social team who are passionate about what they do, $30 ph + super - great rate per hour, beautiful new cbd offices, company benefits that begin with annual bonuses and extend into healthcare, insurance discounts and a number of other great perks.