Customer Service Representative Alchin Long Group Management Services Pty Ltd location Sydney.

The opportunity we are looking for a customer service representative who wants to build a successful career and deliver exceptional service to our customers. Our ideal candidate will need to possess excellent communication and customer service skills and be friendly, energetic and genuinely love working within a team environment.

As an Australian family owned business, we operate a number of iconic and best loved brands to numerous markets. We’ve got a reputation for doing great things for our customers. Our purpose is to create innovative solutions through a culture of empowerment and we need a customer service representative who reflects our purpose.

Your purpose as a Doric customer service representative, you will provide a thorough customer service experience by effectively managing any issues and resolving queries as the first point of contact. Processing customer orders and providing confirmation in a timely manner. You will build strong relationships with customers and have a proactive approach to problem solving.

What you will need to succeed minimum 12 months call centre experience. Excellent written and verbal communication skills. Excellent organisational and time management skills. Exceptional customer service skills. Ability to multi-task, manage competing priorities and meet agreed timeframes. Ability to work both collaboratively as part of a team and independently. A flexible and self-motivated attitude.

Attention to detail flexible to work a monthly rotating shift: Monday to Friday 8am–4pm, 8.30am-4.30pm and 9am-5pm. This is a great opportunity for a true customer service