Customer Service Officers

at Concentrix Services Pty Ltd
Published August 4, 2022
Location Brisbane, Australia
Category Customer Service  
Job Type Full-time  

Description

Customer Service Officers Concentrix Services Pty Ltd location Brisbane. $50k Base + Super + Incentives ($60K OTE).

What's in it for you flexibility to Work From Home (1st week of training in office). A competitive salary - $50k Base + Super + Incentives ($60K OTE). A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with. Career opportunities and clear paths for career development. Opportunity for monthly performance incentives, Paid training.

Uncapped employee referral bonuses. Exclusive onsite Café, free use of coffee machines and fruit baskets delivered weekly. Wellness classes, social clubs, dress-up/theme days, discounts and more. End to end facilities for bikes and scooters + showers and drying capabilities. Gym and childcare discounts.

What you would bring to our team as an Inbound Customer Service Officer, your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.

Who are we we are one Concentrix. You may not know our name and that’s because we are a behind the scenes operation representing many of the brands and organisations you know and love! We are a leader in today’s marketplace working to empower humans to do what they do best; blending empowerment, passion and quality. We are BOLD in our decisions and work together as ONE, obsessing over customer experience and creating brand-defying moments for the worlds best brands.

What we are looking for at least 18 years of age and an Australian Citizen. A passion for customer service and a genuine interest in helping people, Computer literacy. Strong command of the English language both verbal and written. Willingness to undertake a Police check. Adaptability and resilience. Ability to work in a fast paced environment. Attention to detail.

About the role full-time 38 hours per week. Start Date Late August 2022. Hourly Rate $25.31 + super + penalties for outside ordinary hours not to mention added bonus of monthly incentives. Roster 4 week rotating roster between 7 am - 8 pm, Monday to Friday. Training 1st week of training in office as part of 5 weeks full-time training in a hyper supportive environment. Progression Career progression with ongoing training and development plans. Concentrix is an equal opportunity employer.

Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.