Customer Service Officer

at Airport Parking
Published December 26, 2020
Location Melbourne, Australia
Category Customer Service  
Job Type Full-time  
Salary
$46K + Super + 5 weeks Annual Leave

Description

Customer Service Officer Airport Parking location Melbourne. Salary $46K + Super + 5 weeks Annual Leave.

About the business Busy Beaver Airport Parking is part of Australia's largest off airport parking group with five independently operating branches located throughout Melbourne, Adelaide and Brisbane. Being part of a happy, friendly and team orientated culture, the successful candidate will have an exciting varied role working in all departments, Shuttle Bus, Customer Service & Yard parking of vehicles,  based in Tullamarine.

About the role high focus on outstanding customer service. Transporting customers to and from Airport & Port Terminals. Assisting with Checking Customers in and out on our computer system. Organisation of Shuttle Buses to airport terminals. Ensuring Customers are collected in a timely manner on their return trips. Valet parking of customer vehicles.

Benefits and perks part-time leading to full-time role. Permanent rotating roster. Two night shifts per week 10.00pm - 6.30am. Three afternoon per week range between 2.00pm-midnight. 5 weeks Annual Leave. Great company culture. Career advancement opportunities.  Excellent staff benefits and rewards program. Excellent training and support.

Skills and experience able to multitask in fast pace environment. Outstanding customer service skills. Outstanding communication skills. Full driver's license & able to drive both manual and auto vehicles. National Police clearance required. Have or able to obtain a Driver's Authorisation (DA). Able to work 2 night shifts per week, 3 afternoon shifts including some weekends & public holidays.